❓ Frequently Asked Questions

💁 联系客服 Carol

有任何问题或建议请扫码添加 Carol ​

🤝 商务合作 - Lisana

商务合作请扫码联系 Lisana ​

📖 使用指南

Context 2.0 版本功能系列视频教程 ​

❓ Frequently Asked Questions

💰 Membership not unlocked on other devices after purchase? ​

On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

💰 Membership not unlocked on other devices after purchase? ​

On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

💰 Membership not unlocked on other devices after purchase? ​

On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

💰 Membership not unlocked on other devices after purchase? ​

On other devices, go to Vis - My - Vis Membership, and click "Restore Purchase" on the purchase page.

😭 The app crashes (crashes) ​

Contact official customer service Xiao V (In-App - My - Help and Feedback - Contact Customer Service) to inform Xiao V about the steps taken before the crash and send the diagnostic file.

Ways to view the diagnostic file:

• iOS, iPadOS: System Settings ➡ Privacy ➡ Analytics & Improvements (at the bottom) ➡ Analytics Data, then find Vision in the list and share the most recent one with us.

• macOS: Console app ➡ Crash Reports ➡ Search Vision in the top right corner, then find the most recent one and share it with us.